Privacy policy
This policy explains how Valdris handles information submitted through this website.
Information collected
When you use the contact, triage, or call-booking form, Valdris may collect your name, email address, phone number, business name or website, business type, marketing goals, budget range, acquisition sources, bottlenecks, preferred call time, and other information you choose to provide.
If you use the chat assistant, the messages you type are sent to Anthropic's Claude API to generate a response. Do not share sensitive personal information in the chat. If you choose to leave your name and email through the chat assistant's contact option, that information is handled the same way as the other forms on this site.
The website may also process technical information needed for security and operation, including IP address, browser and device details, referring page, requested pages, and server logs.
How information is used
Information is used to respond to inquiries, prepare for requested calls, provide triage feedback, generate chat assistant responses, measure website performance where you consent, prevent spam or abuse, and keep reasonable business records.
Service providers
Valdris uses Cloudflare for website hosting, security, data storage, and form-email delivery, including the direct-call booking form. Cloudflare also provides a cookieless web analytics beacon on every page, which does not use cookies or track visitors across other websites. The chat assistant runs on a separate Cloudflare Worker and uses Anthropic's Claude API to generate replies. Google Analytics and Google Tag Manager are loaded only if you allow optional analytics. These providers process information under their own terms and privacy practices.
Analytics choices
Optional analytics — Google Analytics and Google Tag Manager — do not load until you select “Allow analytics.” You can decline and continue using the site normally. To change the choice later, use “Analytics choices” in the footer.
Retention and safeguards
Valdris keeps personal information only as long as reasonably needed to respond, maintain business records, improve services, prevent abuse, and meet legal obligations. Reasonable technical and organizational safeguards are used, but no internet service can promise absolute security.
Your choices
You may ask to access, correct, or delete personal information held by Valdris, subject to legal and record-keeping requirements. Valdris only sends commercial electronic messages where permitted by Canadian law.
Contact
For a privacy request, use the contact page or call (587) 487-7719.